Privacy Policy

This Privacy Policy explains how Cosmio Technology Corp. (“Cosmio”, “we”, “our” or “us”) collects, uses, discloses and protects personal information when you visit cosmiotech.com or contact us through it.

It covers this website only. The CosMeal app and cosmeal.ai have their own Privacy Policy at cosmeal.ai/privacy. Clinical tools we build for care teams are governed by our agreements with those organizations and by their own privacy practices.

We handle personal information in line with British Columbia’s Personal Information Protection Act (PIPA) and other privacy laws that apply.

Information you send us

When you use the contact form, we receive:

• your name and email address;
• your organization;
• the topic you choose and your message, if you write one; and
• the language of the page you sent it from.

If you email us directly, we receive your email address and what you write.

Technical information

Like most websites, our hosting provider processes basic technical information to deliver pages and protect the site, such as your IP address, browser type and the pages you request. We do not use it to identify you.

No cookies or tracking

This site does not use cookies, analytics, advertising trackers or social media pixels.

Please do not send patient or health information through this site.

We use the information you send us to:

• read and reply to your inquiry;
• follow up on the topic you raised, such as a partnership, project, study or investment;
• keep a record of our business correspondence; and
• protect the site and our inbox from spam and abuse.

We do not sell personal information. We do not add you to marketing lists without your consent. We do not use your messages to train AI models.

We share personal information only with the service providers that run this site and our email, and only as much as they need to provide their service:

We may also disclose personal information when the law requires it, or as part of a merger, financing or sale of our business. In that case, this policy continues to apply to it.

We are based in Canada. Our service providers may store or process personal information in the United States or other countries, where authorities may be able to access it under local law. We choose providers that protect personal information with appropriate contractual, technical and security safeguards.

We keep messages and related correspondence only as long as we need them to reply, continue the conversation and keep reasonable business records, or as long as the law requires. When we no longer need them, we delete them. You can ask us to delete your messages at any time.

Subject to applicable law, you can:

• ask for access to the personal information we hold about you;
• ask us to correct information that is inaccurate or incomplete;
• ask us to delete your personal information;
• withdraw your consent; and
• ask questions or make a complaint about our privacy practices.

To make a request, email us at the address below. We may ask for information to confirm your identity. We will reply within the time the law requires.

If you are not satisfied with our reply, you can contact the Office of the Information and Privacy Commissioner for British Columbia (oipc.bc.ca).

We use reasonable administrative, technical and organizational safeguards to protect personal information against unauthorized access, use, disclosure, alteration and destruction. No method of electronic transmission or storage is completely secure, so we cannot guarantee absolute security.

This site is for adults and organizations. It is not directed at children, and we do not knowingly collect personal information from children. If you believe a child has sent us personal information, contact us and we will delete it.

We may update this policy from time to time. We will post the new version on this page with a new “Last updated” date.

For questions about this policy or to make a privacy request, contact our Privacy Officer:

Email: info@cosmiotech.com

Cosmio Technology Corp., Vancouver, British Columbia, Canada